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Discover the menu and begin an order.
Case study · Farman Digital
MR. Tabboush Digital Ordering Experience
A brand-consistent restaurant ordering experience that guides customers from menu discovery to checkout.
Overview
Mobile ordering in the brand's own language
The interface carries the restaurant's recognizable identity into a clear mobile ordering journey. Warm beige surfaces, high-contrast black-and-white controls, food-led imagery, red price cues and green status messaging keep the experience both distinctive and easy to use.
The ordering journey
Four screens. One continuous experience.
Every step keeps the restaurant recognizable while reducing what the customer has to think about.
Order type
Select delivery, dine-in or pickup.
Menu
Explore categories, items and prices.
Cart
Review the basket and place the order.
Experience areas
What the interface covers
Bold condensed headings, clean interface copy, rounded controls and high-contrast navigation.
Order type selection
Delivery, dine-in or pickup, chosen before browsing.
Menu and category browsing
Food-led categories with clear items and pricing.
Cart and order confirmation
Basket review, totals and the ordering action.
Customer login and account access
Sign-in and account management for returning guests.
Settings, legal information and language
Additives, imprint, privacy, terms and language switching.
The platform
From customer chat to kitchen
Traditional chat-based ordering requires continuous manual replies, creates order-entry errors and separates customer communication from kitchen and management workflows.
The answer was a multilingual, AI-assisted ordering platform that converts customer conversations into structured restaurant orders and synchronizes them with a live administration dashboard, cashier tools and receipt printing. Customers order in their preferred language while staff manage live orders, conversations, menus, campaigns, printing and branch operations from one interface.
Core capabilities
One place to run the order flow
Orders, conversations, menu control and printing stay synchronized.
WhatsApp-style ordering
Conversational ordering in Arabic, German and English.
AI with rule-based fallback
AI-assisted conversations that fall back to reliable rules.
Live orders and status
Order states tracked from new to ready.
Chat center and human takeover
Staff join a conversation, resolve it, then return it to automation.
Menu editing and branch settings
Menu and branch configuration without a developer.
Campaigns and engagement
Marketing campaigns and customer engagement tools.
POS workflow and thermal receipts
Cashier workflow with receipt printing for the kitchen.
Real-time updates and reporting
System updates and reporting across the operation.
Build the same
Put your restaurant on one platform.
Farman Digital builds ordering systems, dashboards and automation for restaurants, clinics, car dealers and any business with an operational challenge.
Get in touch
Let's build something great.
Tell us about the process, system or service you want to build, operate or digitalize, and we will reply with a clear next step.